Refund policy
Color
Despite every effort to accurately duplicate each product's color when scanned to our website, actual colors may vary. Due to monitor and/or video card differences, subtle variations in color and surface texture may not be fully revealed. The colors on your screen may not be an accurate depiction of the actual color. Product photos should be used as a guide only. Fabrilish customers must accept that any slight variations occurring between the actual color and texture, and the representation on our website, will be acceptable. Variations might occur between the product photo and what is shipped. This is particularly true for hand dyed materials where dye lot variations are common and are not defects.
Returns
If the merchandise is defective or there is a shipping error, I will correct the mistake or you may return the product for a full refund. Please contact me if there is a problem with your order. Gabriele Bullard, c 954-254-0886 or customercare@fabrilish.com
If you need to return merchandise for any other reason, you may do so within 14 days of receipt. You are responsible for the cost of return shipping. When the item is returned in its pristine condition, you will get a full refund (minus shipping cost you incurred). If the item had free shipping, I will deduct the cost that I paid to ship the item to you. Any product that has been damaged by the buyer will not be refunded.
Refunds are processed to the original method of payment, usually the day after I receive your shipment. The speed with which your bank or financial institution processes the refund is not in my control, it may take several days.
If you choose to return a fabric and get another one in exchange, you will incur shipping costs for the return of the original fabric to Fabrilish.com as well as, the mailing of the exchanged fabric to you. Depending on where you live that cost may will vary and the time it may take for your exchanged product to reach you, may also vary.
If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping
To return your product, you should mail your product to: 16090 NW 73rd Ct., Trenton, FL 32693
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.